Lucity Northeast Region Training Opportunities

Lucity is excited to bring a few of our most popular training classes to users in the Northeast region! Classes will be held October 12th and 13th at the Holiday Inn Clinton-Bridgewater in New Jersey.

We’ll be hosting three classes over the two-day period: Crystal Reports and Lucity, Lucity Bootcamp, and Lucity Admin Training. Continue reading

Lucity 2016r2 Now Available

We are happy to announce that Lucity 2016r2 is now available for download from the Lucity Support Portal.  Join us next week for a live webinar on Tuesday, August 16th at 1pm CST featuring the new release.  Register here for the webinar.

Check out our release notes for a full list of changes for the release.  Here is a highlight of some of the features that have been improved or added for this release.

Continue reading

Important Information about Lucity and TLS

There is a lot happening in the software industry regarding TLS (Transport Layer Security) and we have a few announcements for what is going to be changing in the coming year with Lucity and TLS.

TLS supersedes SSL.  Ideally all systems should be using TLS (v1.2) instead of SSL,  so we will begin using the term TLS instead of SSL in all of our communications and documentation. Please note however, that most providers of security certificates (e.g. – DigiCert, Verisign, etc.) will still refer to them as SSL Certificates. Rest assured that any recent certificate that you’ve obtained from a reputable provider will support both the older SSL (v3) as well as TLS, so you won’t necessarily need to obtain a new certificate.

All security certificates should be using the SHA-2 encryption algorithm.  If you are requesting a new certificate, or have requested one since November 2014, they should already meet this requirement. If you already have certificates, it is important to verify that they meet the SHA-2 requirement.  See here for some discussion on why this is important.

Some features in modern browsers will stop working if you are not using TLS. For example, the Chrome browser will refuse to allow access to the user’s current location.  This would prevent any “zoom to my location” features to work in web maps. This is not the only feature they are planning to block, but may be the first one your organization will notice. It is likely that more features will be deprecated over HTTP in the future.

Apple is also increasing requirements related to TLS.  Starting the end of this year, Apple plans to block any app submissions to their app store that allow non-TLS connections. To be in compliance with Apple’s requirements Lucity will be requiring a TLS (v1.2) secure connection to Lucity Mobile Server in an upcoming release (Summer/Fall 2016). Regardless of what version of Lucity server you are on, to continue using the Lucity Mobile product for iPad and iPhone, you will be required to use TLS (v1.2) with a properly configured certificate.

We highly encourage you to consider TLS for all Lucity web server applications (Lucity Web, Lucity Citizen Portal, Lucity REST API, and Lucity Identity Server). This is particularly important for any of these applications exposed over the public internet.

If you have concerns or questions over these changes, please do not hesitate to contact us.

Looking Into Lucity >> June/July Issue

Welcome to the June / July issue of Looking into Lucity! If you have questions on any of this information, please let us know.

What’s New >> Version 2016r2

Join Allison Tuttle and Jonathan Semones for a live webinar on August 16th at 1pm CST that will give you a fantastic chance to learn (and ask questions) about what the 2016r2 release will include. You need to register (it is free to attend) so we can provide you with all the necessary access information. And if you’re unable to attend we’ll share a recording on the Lucity YouTube channel after the event.

Continue reading

Lucity 2016 RUG Roundup

Thanks to everyone who attended one of the eleven (11) Lucity Regional User Group Meetings (RUGs) or nine (9) Lucity Univercity Bootcamp training sessions in 2016!  We had 425 attendees at the RUGs representing 84 agencies.  The bootcamps had a total of 309 attendees representing 43 agencies.  Many attendees came to both, giving us a final number of 637 unique attendees representing 92 unique agencies.

As I stated at each of the RUGs, this year was my first time attending.  I really enjoyed getting to know the attendees and hear their stories. I truly enjoyed the RUGs because it let me do some of the things that I love. Continue reading

Sharpen Your Tools >> Client to Client Interactions

Every year at ACT, Lucity users have the unique opportunity to see how other clients from all over the country use the Lucity software and ask them questions directly.  We recognize how beneficial and important these interactions are, so we work to provide ample opportunities for our users to interact. We have come to rely on and stress the importance of these interactions for so many reasons. As clients get to know each other better, they tend to be more open with their questions during presentations, which makes for much more successful and beneficial presentations – everyone who attends benefits from these questions. As a comfort level between attendees is reached, there is a greater likelihood of honest dialog about best practices with regard to the Lucity software. Continue reading

iOS Service Release for Lucity 2.0

Clients on Lucity 2016 can download an update (2.2) to the Lucity mobile application for iPad® and iPhone®. This service release addresses the following issues:

  • Resolves issues with Custom Ports
  • Decimal Fields no longer require leading zero
  • Adds text highlight when user clicks in a field
  • Fixes a bug not allowing documents to be attached from a device gallery
  • Resolves issues with Camera freezing
  • Various bug fixes

If you have any suggestions, please feel free to leave a comment below or visit us at Lucity Listens.

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