Earlier this month at our ACT (Annual Conference and Training) we announced that we would soon begin connecting with our users via a new medium – Live Chat! We will be rolling it out to some beta users soon so that we can start getting used to this new method of providing our Lucity family the best support we can. Continue reading
The ACT16 Opening Session ended a bit ago and we wanted to share with ALL of you, not just attendees, some of the great info that was shared. We start every year with a presentation sharing a bit about us as a company, some information about the Lucity software, and details about our client services efforts. Here are some of the highlights: Continue reading
Lucity, Inc. is pleased to announce the appointment of Raj Patil as Partner Program Manager. Raj brings with him more than two decades of industry experience in the technology-enabled disciplines of Public Sector Infrastructure Management, Community Development and Government Finance. His tenure includes working with Esri, Cityworks, Hansen (Infor), IBM and KPMG. Raj’s focus areas in recent years have been in business development, partner management, client relations and product marketing.
Raj has worked with a wide array of leading, GIS-based technologies in diverse geographies, markets and cultures including North America, Asia and the Caribbean. In his new role, Raj will manage partner relations to supplement and strengthen the continued growth of Lucity’s GIS-based public infrastructure management solutions and service offerings in the U.S., Canada and other international regions.
“We are very excited to have Raj on board to lead our strategic partnering efforts”, says Jim Graham, Lucity’s Chief Operating Officer. “His professional background, industry knowledge, communication skills, and personal character will be valuable assets as we develop, nurture and expand our partner relationships for the benefit of the current and prospective Lucity client community.”
Raj’s educational credentials include an MBA in International Business, and BS in Computer Science & Engineering. He lives with his family in Northern California, and likes soft music, traveling and nature. Recreational activities are biking and following soccer, cricket and college football.
Today Lucity released an update to the Google Play ™ store for Lucity Mobile 2.0 (Build 3) for use with Lucity 2016 and Lucity 2016r2. This update adds: support for offline Asset Tree and Data Drill expansions; support for remembering the last selection for Find Assets, Edit Features, and Multiple Select in the map; and support for Canadian date formats. It also changes what is displayed in the map Find function (layer name instead of feature name) and addresses various bugs.
The update can be downloaded from the Google Play™ store from your device. To enable updates automatically, open the Lucity Mobile 2.0 details page on Google Play on the device and check the box that says “Allow automatic updating.”
If you have any suggestions, please feel free to leave a comment below or visit us at Lucity Listens.
Lucity is excited to bring a few of our most popular training classes to users in the Northeast region! Classes will be held October 12th and 13th at the Holiday Inn Clinton-Bridgewater in New Jersey.
We’ll be hosting three classes over the two-day period: Crystal Reports and Lucity, Lucity Bootcamp, and Lucity Admin Training. Continue reading
We are happy to announce that Lucity 2016r2 is now available for download from the Lucity Support Portal. Join us next week for a live webinar on Tuesday, August 16th at 1pm CST featuring the new release. Register here for the webinar.
Check out our release notes for a full list of changes for the release. Here is a highlight of some of the features that have been improved or added for this release.
There is a lot happening in the software industry regarding TLS (Transport Layer Security) and we have a few announcements for what is going to be changing in the coming year with Lucity and TLS.
TLS supersedes SSL. Ideally all systems should be using TLS (v1.2) instead of SSL, so we will begin using the term TLS instead of SSL in all of our communications and documentation. Please note however, that most providers of security certificates (e.g. – DigiCert, Verisign, etc.) will still refer to them as SSL Certificates. Rest assured that any recent certificate that you’ve obtained from a reputable provider will support both the older SSL (v3) as well as TLS, so you won’t necessarily need to obtain a new certificate.
All security certificates should be using the SHA-2 encryption algorithm. If you are requesting a new certificate, or have requested one since November 2014, they should already meet this requirement. If you already have certificates, it is important to verify that they meet the SHA-2 requirement. See here for some discussion on why this is important.
Some features in modern browsers will stop working if you are not using TLS. For example, the Chrome browser will refuse to allow access to the user’s current location. This would prevent any “zoom to my location” features to work in web maps. This is not the only feature they are planning to block, but may be the first one your organization will notice. It is likely that more features will be deprecated over HTTP in the future.
Apple is also increasing requirements related to TLS. Starting the end of this year, Apple plans to block any app submissions to their app store that allow non-TLS connections. To be in compliance with Apple’s requirements Lucity will be requiring a TLS (v1.2) secure connection to Lucity Mobile Server in an upcoming release (Summer/Fall 2016). Regardless of what version of Lucity server you are on, to continue using the Lucity Mobile product for iPad and iPhone, you will be required to use TLS (v1.2) with a properly configured certificate.
We highly encourage you to consider TLS for all Lucity web server applications (Lucity Web, Lucity Citizen Portal, Lucity REST API, and Lucity Identity Server). This is particularly important for any of these applications exposed over the public internet.
If you have concerns or questions over these changes, please do not hesitate to contact us.