A Seamless Integration for Wastewater and Beyond in San Clemente

Our friends (and partners) at WinCan posted an article that highlights the asset management efforts of the City of San Clemente. Lucity is proud to be part of their solution and we’re excited to celebrate their successes with them. Read more about their WinCan + Lucity solution and let us know if you’d like to discuss any opportunities for CCTV integration with Lucity.

 “There’s been a big increase in efficiency,” CMMS Coordinator Elmer Catapang notes. “Our mantra is citywide preventive maintenance.”

Read the full article at blog.wincan.com.

Introducing your Lucity Customer Success Manager!

CentralSquare Technologies continues to make significant efforts to guarantee our customers have the best user experience possible. As a result of these efforts, we are excited to announce a new position has been created to ensure this experience for our Lucity users. In May, we added a dedicated Customer Success Manager to our Lucity family. Customer Success provides proactive outreach to customers to ensure that they have the information, products and services needed to get the maximum value from the product and the greatest satisfaction with CentralSquare Technologies.

We’re excited to introduce you to your Customer Success Manager, Angie Renken. Continue reading

Lucity Mobile will soon require TLS for newer Android devices

Starting in 2020, the Lucity Android 2.0 mobile devices running Android 9 or higher will require an encrypted connection (TLS) to Lucity Mobile server and any GIS web services accessed from the mobile device.  Using encrypted connections for data security has become increasingly important in the current security climate.  Recently, Google announced it would require TLS by default in its latest operating system.

In this article, Dave Burke, the VP of Engineering, states:

“As part of a larger effort to move all network traffic away from cleartext (unencrypted HTTP) to TLS, we’re also changing the defaults for Network Security Configuration to block all cleartext traffic. You’ll now need to make connections over TLS unless you explicitly opt-in to cleartext for specific domains.”

We have temporarily enabled a workaround which will allow devices running Android 9+ to continue to use clear text connections to the server to allow enough time for clients to obtain and configure SSL certificates for the GIS web adapter server and the web server for Lucity Mobile.

After configuring the certificate in IIS, reinstall the  Lucity Mobile Server application to allow the Lucity installer to set the appropriate .config settings for TLS.  Follow Esri guidelines for configuring Esri ArcGIS web adaptor to use TLS for your specific ArcGIS version.

We recommend that all Lucity web applications use TLS, not just Lucity Mobile Server. If you have concerns or questions about this change, please do not hesitate to contact us.

Lucity and CentralSquare >> FAQs

Greetings!

As I am sure that you have heard by now, Lucity has been acquired by CentralSquare Technologies (www.centralsquare.com).  We (Lucity’s Management Team and staff) are very excited about this change.  However, we also realize that change can be concerning. We’ve received questions from our user community and I thought I’d address them here. You can continue reaching out to us as you have been as questions arise – I always love to talk with our users! Continue reading