Lucity 7.30 Enhancements: Addresses on Notifications

We have more to share on Lucity enhancements for Notifications for 7.30.  This post discusses an option for formatting addresses on a notification.  This is part of a series of posts on Lucity Version 7.30 enhancements.

In previous releases, notifications could contain addresses but depending on how the notification was written, the address might look something like this:

You have a new request assigned at [RQ_ADR_BDG] [RQ_ADR_B2] [RQ_ADR_PT] [RQ_ADR_DIR] [RQ_ADR_STR] [RQ_ADR_TY] [RQ_ADR_SFX] for [RQ_PROB_TY].

Which produces an email that looks like this:

You have a new request assigned at 1000    MAIN ST N for Missing Traffic Sign.

or this:

You have a new request assigned at    HWY 69  E for Missing Traffic Sign.

In 7.30, a new keyword for notifications was added which allows these addresses to be printed without the extra spaces.  The keyword is [ADDRESS: ….] and is applied like this:

You have a new request assigned at [ADDRESS:RQ_ADR_BDG,RQ_ADR_B2,RQ_ADR_PT,RQ_ADR_DIR,RQ_ADR_STR,RQ_ADR_TY,RQ_ADR_SFX] for [RQ_PROB_TY].

This produces an email that looks like this:

You have a new request assigned at 1000 MAIN ST N for Missing Traffic Sign.

or this:

You have a new request assigned at HWY 69 E for Missing Traffic Sign.

The address now looks cleaner without the extra spaces. If your agency does not use all the portions of an address field, it is not necessary to include them with the address keyword.  For example, if your agency only uses the building, direction, street, and type, the address setup can look like this [ADDRESS:RQ_ADR_BDG,RQ_ADR_DIR,RQ_ADR_STR,RQ_ADR_TY].

Follow our blog for more details on notification enhancements plus other Lucity 7.30 enhancements and please let us know if you have any ideas for how we can improve notifications within our product suite by leaving a comment below.

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