Let’s root, root, root for the home team!

2014-10-17 09.04.02We Kansas City Royals fans are giddy folks these days, with our team taking the American League pennant and heading to the World Series. The amazing 2014 postseason run Lucity’s hometown Royals are currently on is all the more special given the decades of baseball futility we’ve endured since taking the World Series crown in 1985.

A special time indeed – in fact, the Royals’ impact extends beyond its fan base and geographic market. Evidence the 10/16/14 article from The Atlantic titled “The Kansas City Royals’ Huge Appeal”.

When I read the article, I was surprisingly struck by similarities in how the author casts the Royals’ play and how Lucity strives to do business. Excerpts of note: Continue reading

Lucity’s Esri User Conference Wrap-Up

Lucity was well represented for our perennial trek to the Esri User Conference (UC) convened July 14-18, 2014 in San Diego, CA. Nicole Schmidt, P.E. (Product Manager) and Luke Savage, GISP (Client Services Consultant) focused their time attending technical sessions and meetings, including getting together for our Gold Tier Partner discussions with Esri’s Seth Tribbey (Partner Manager) and MD Huq (Technical Advisor). Chris Crupi (West Region Manager), Joel Knight, P.E. (East Region Manager), and Jim Graham, P.E. (Chief Operating Officer) staffed our booth at the GIS Solutions EXPO, where they met prospective customers/partners and connected with friends from our current customer/partner community.

We were excited to support the presentation efforts of Rogelio Matta, a Lucity Client Advisory Board member and Senior Administrative Analyst with the City of Fontana, CA – a longtime Lucity customer. At one of the many technical sessions/workshops, Rogelio discussed how the City is utilizing Lucity and Esri solutions together to track water consumption for park irrigation, with the goal of saving the City significant (thousands, and perhaps millions) of dollars – a particularly apt topic in drought-stricken southern California.

Lucity also sponsored some UC-related events hosted by Esri applicable to our target market interests, including the Water User Group Pool Party and Public Works Special Interest Group (SIG) meeting.

It’s RUG Season!

Dates and locations are now set for 8 Regional User Groups (RUG) meetings that will convene in April, May and June across the US. You’ll find these meetings listed on our Events page on the Lucity web site, with hyperlinks for details and registration.

Wregionmape know the value of connections, and look forward to helping agencies create and sustain productive relationships with other Lucity customers at a Region-level. To this end we have defined 9 Regions in which we coordinate with User Groups to facilitate communications, transfer knowledge, plan events, and address shared software and service needs. Click the map on the left to view the Regions, and determine in which your agency is located.

We are grateful for those User Groups that have been active in the past, and look forward to working with others to form and develop.rugmap

Click on the map on the right to view the RUG meeting locations, and also drill down for event-specific details by clicking on the Location symbols. If there is a meeting scheduled in your Region, we hope to see you and your colleagues there! If there is not yet a meeting set for your Region, let us know.

Here’s to the start of 2012!

We at Lucity are anxiously awaiting the arrival of 2012 and all its potential! I want to highlight several items we are particularly excited about, and place those within the context of our value proposition “clarity through connections”.

Perhaps you’ve noticed us leveraging social media channels (including this blog, Facebook, LinkedIn and Twitter) as means to continuously strengthen our connections with our community of clients, partners and broader target market. For this blog we have challenged ourselves to frequently provide subscribers new and worthwhile content. You can help us, too – we’d love to share information you provide us that is of interest and benefit to our community. In 2012 we also intend to share many more photos on our Facebook page – from conferences where we exhibit, events in which we’re involved, visits we make to client sites, Regional User Group meetings our clients host, and the Annual Conference & Training (ACT) gathering of our community.

Regarding 2012 ACT, we’ll be connecting in September in Daytona Beach, FL! Aside from being home to the “world’s most famous beach”, Daytona Beach is located in Volusia County – one of our valued clients. We hope for record attendance and sponsorships, making it the best ACT yet and in the process giving a boost to the local economy of one of our own.

We will soon go-live with a new software system (Microsoft Dynamics CRM) that will offer us better clarity in all our business relationships. Just like our clients we are looking to utilize the latest technologies to enhance our business processes, optimize workflows, and improve analyses and reporting.

Finally we will be kicking off our “Hope in Clarity” partnership in 2012 – look for much more information to follow soon. We are partnering with a local non-profit organization that serves children with special needs and their families, lending our help in a variety of ways (donations, volunteering, etc.).

There is certainly much more we’ll accomplish in 2012, but these are some specific ways we will promote “clarity through connections” throughout the coming year and beyond.

On behalf of all of us at Lucity, I wish you and yours the best in 2012!

~ Jim

Jim Graham
Vice President & COO