Staff Spotlight >> Luke Savage

In celebration of his 5th anniversary at Lucity, we’re shining a spotlight on Luke Savage. Congratulations on your anniversary Luke!

Luke Savage, Client Services Consultant

Luke2Professional

My job title is…

Client Services Consultant

But here’s what I really do…

It really depends on the day and year.  You’ll notice me pop up from time to time.  To me and to Lucity, clients come first and I generally fill the gabs in client services.  In various ways, I support sales in new client system assessments.  Also, I help our help desk staff and work with implementers on an ongoing basis.  Recently, I’ve been writing specialized documentation that will help implementers and clients alike.  For Regional User Groups, I help in preparation and planning.  We look forward to Regional User Groups every year.  As for day to day operations, the list is astronomical but in every case I’m here to help our users and Lucity staff be successful in using Lucity and Esri Software.  For Lucity business partners, I’m a Liaison to Esri working with Jim Graham on the business partner relationship.  By the way, Esri and Lucity are doing well together.  We’ve grown closer not only technologically but also in business focus.  I’m pleased with the progress we’ve made in a few short years.

 I’m making a difference at Lucity by…

Being the workhorse where needed.

 I find my biggest (work-related) challenge to be… Continue reading

Staff Spotlight >> Roy McGregor

RoyRoy McGregor (@LucityRoy)

Professional

My job title is… Development Dragon

But here’s what I really do… Develop modules for the web and fix bugs in the web software.

I’m making a difference at Lucity by… Trying to understand how the modules by asking questions when something doesn’t make sense to me. In order for the code to work flawlessly I need to know how it will be used.

I find my biggest (work-related) challenge to be…  Continue reading

Staff Spotlight >> Matt Miner

Matt

Matt Miner (@LucityMatt)

Professional Profile

My job title is…  Senior Implementation Engineer

But here’s what I really do… Configuration, training, data conversions, support, development, HR, marketing, research, testing, sales..

I’m making a difference at Lucity by… trying my best to ensure that clients have a great experience working with the software and that end users have a system that is easy to use, efficient and powerful.

I find my biggest (work-related) challenge to be… Continue reading