Lucity Mobile will soon require TLS for newer Android devices

Starting in 2020, the Lucity Android 2.0 mobile devices running Android 9 or higher will require an encrypted connection (TLS) to Lucity Mobile server and any GIS web services accessed from the mobile device.  Using encrypted connections for data security has become increasingly important in the current security climate.  Recently, Google announced it would require TLS by default in its latest operating system.

In this article, Dave Burke, the VP of Engineering, states:

“As part of a larger effort to move all network traffic away from cleartext (unencrypted HTTP) to TLS, we’re also changing the defaults for Network Security Configuration to block all cleartext traffic. You’ll now need to make connections over TLS unless you explicitly opt-in to cleartext for specific domains.”

We have temporarily enabled a workaround which will allow devices running Android 9+ to continue to use clear text connections to the server to allow enough time for clients to obtain and configure SSL certificates for the GIS web adapter server and the web server for Lucity Mobile.

After configuring the certificate in IIS, reinstall the  Lucity Mobile Server application to allow the Lucity installer to set the appropriate .config settings for TLS.  Follow Esri guidelines for configuring Esri ArcGIS web adaptor to use TLS for your specific ArcGIS version.

We recommend that all Lucity web applications use TLS, not just Lucity Mobile Server. If you have concerns or questions about this change, please do not hesitate to contact us.

Lucity 2018r2 is Now Available

Today we released Lucity 2018r2 and it is now available for download from our support site.  Some of the new features available in our release include:

  • WYSIWYG form editing directly in the Lucity Web application for existing forms.
  • Completion of all remaining planned form features in the new HTML forms interface allowing clients to move from ASP.NET forms to the new HTML forms.
  • New form features including:
    • A new asset tree control for selecting an asset on Work Orders, Requests, and similar modules.
    • A new dialog for viewing field property information by clicking on a component on the form.
    • The ability to add any parent field as a read-only property to a child form including adding read-only inventory information to inspection web forms.
  • A Work Clock for easy start button/stop button for work order tasks.
  • Support for work flow routing in the Lucity Web application (historically only available in Lucity desktop).
  • A new document management browser in the admin portal.
  • Dashboard Enhancements including:
    • Quick lookup enhancements to search additional fields and use wildcard characters.
    • A new Park Asset Tree.
    • A new dashboard plugin that displays the current user’s daily time summary combining both timesheet and work order time.
  • The ability to filter on parent data from the build a filter interface.
  • New modules for drone management and drone missions, water cathodic protection and inspections, plus more.
  • Added GIS Web features including:
    • Redlining
    • Measure
    • Viewing tablet locations
    • Assigning specific GIS Views to modules for Show in Map
    • and more…
  • Additional tools in ArcGIS Pro.

Check out more details on these enhancements and more in our release notes.  Sign up to attend our webinar on some of these new features. We’ll be presenting live on August 28th at 1pm CDT.

Performance Hotfix Available for Lucity 2017

Today we released a hotfix for the Lucity Web application that improves performance for users on Internet Explorer 11 who are on Lucity 2017.  It also includes several bug fixes which affect users on all browsers.

This hotfix disables the ability to customize colors in Internet Explorer.  Color customization is still supported in other browsers such as Edge, Chrome, and Firefox. We currently have no plans to re-enable color customization for Internet Explorer in future releases.  The performance impact of allowing dynamic colors is too high for Internet Explorer.

The additional fixes included in this hotfix are: Continue reading