Important changes coming in 2019r2 when using the Esri® World Geocoding Service

Starting with version 2019r2, ArcGIS Online service credits will be required to perform certain tasks when Esri’s ArcGIS World Geocoding Service has been set as the system default geocoding service within Lucity.

There are many tools, services, and applications provided with Lucity that use a geocoding service.  Some of these tools will take the results of the geocoding service and store them in the Lucity database.  It is this action, saving the results of the ArcGIS World Geocoding Service to the Lucity database, that will start using your ArcGIS Online service credits.

More information on this change including what actions, if any, you should take when preparing for the version 2019r2 upgrade can be found in this knowledge base article.  Please contact a Lucity support representative if you have any questions or concerns related to this change.

Lucity Support for ArcGIS 10.6.1

We are pleased to announce that the upcoming Lucity 2018r2 release (Aug 2018) will support Esri® ArcGIS 10.6.1.  Lucity 2018 also supports this latest ArcGIS release.  Earlier versions of Lucity that fall under active maintenance can be upgraded to 10.6.1, but may require some additional steps as outlined in this knowledge base article. Continue reading

Lucity Support for ArcGIS 10.5.1

We are pleased to announce that the upcoming Lucity 2017r2 release (Aug 2017) will support Esri® ArcGIS 10.5.1.  Lucity 2017 also supports this latest ArcGIS release.  Earlier versions of Lucity that fall under active maintenance can be upgraded to 10.5.1, but may require some additional steps as outlined in this knowledge base article. Continue reading

Looking Into Lucity >> January Issue

Welcome to the January issue of Looking into Lucity! We hope you’ve all settled into this new year and are off to a great start! We’ve got some exciting things planned and can’t wait to continue sharing them with you here. If you have questions on any of this information, please let us know.

First Look >> Lucity Version 2017

Join Jonathan Semones, Documentation & Support Lead, as he shares highlights of Lucity’s upcoming release. This is a free webinar, but registration is required. The webinar is scheduled for Wednesday, February 22nd at 12:30pm CST. Continue reading

Lucity Support for ArcGIS 10.5

We are pleased to announce that Lucity 2016r2 SP1 (Jan 2017) and Lucity 2017 (Feb 2017) will include built-in support for the latest Esri® ArcGIS 10.5 release!  10.5 is not your typical maintenance and quality improvement release.  There are some major changes included in 10.5 especially to ArcGIS for Server and named user levels.  Earlier versions of Lucity that fall under active maintenance can be upgraded to 10.5, but may require some additional steps as outlined in this knowledge base article.

Feel free to contact a Lucity support representative for more details, or refer to the Lucity Support Center for updates to our ArcGIS version support.

Looking Into Lucity >> November Issue

Welcome to the November issue of Looking into Lucity! If you have questions on any of this information, please let us know.

Focus On >> The Lucity QA Dashboard

We’re excited to share with you our plans for a live webinar in December. We’ve asked longtime Lucity user and Client Advisory Board member Kevin Coons (Sr. Systems Analyst at the City of Wichita, KS) to be our guest presenter. Kevin will explore the QA dashboards that the City of Wichita, KS has set up for Lucity, what type of checks they have put in place and how they use them. We encourage you to submit ideas for QA dashboards/frames and we will go over execution of some of those submitted ideas as well. Continue reading