We are pleased to announce that the upcoming Lucity 2017r2 release (Aug 2017) will support Esri® ArcGIS 10.5.1. Lucity 2017 also supports this latest ArcGIS release. Earlier versions of Lucity that fall under active maintenance can be upgraded to 10.5.1, but may require some additional steps as outlined in this knowledge base article. Continue reading
Welcome to the January issue of Looking into Lucity! We hope you’ve all settled into this new year and are off to a great start! We’ve got some exciting things planned and can’t wait to continue sharing them with you here. If you have questions on any of this information, please let us know.
First Look >> Lucity Version 2017
Join Jonathan Semones, Documentation & Support Lead, as he shares highlights of Lucity’s upcoming release. This is a free webinar, but registration is required. The webinar is scheduled for Wednesday, February 22nd at 12:30pm CST. Continue reading
We are pleased to announce that Lucity 2016r2 SP1 (Jan 2017) and Lucity 2017 (Feb 2017) will include built-in support for the latest Esri® ArcGIS 10.5 release! 10.5 is not your typical maintenance and quality improvement release. There are some major changes included in 10.5 especially to ArcGIS for Server and named user levels. Earlier versions of Lucity that fall under active maintenance can be upgraded to 10.5, but may require some additional steps as outlined in this knowledge base article.
Feel free to contact a Lucity support representative for more details, or refer to the Lucity Support Center for updates to our ArcGIS version support.
Welcome to the November issue of Looking into Lucity! If you have questions on any of this information, please let us know.
Focus On >> The Lucity QA Dashboard
We’re excited to share with you our plans for a live webinar in December. We’ve asked longtime Lucity user and Client Advisory Board member Kevin Coons (Sr. Systems Analyst at the City of Wichita, KS) to be our guest presenter. Kevin will explore the QA dashboards that the City of Wichita, KS has set up for Lucity, what type of checks they have put in place and how they use them. We encourage you to submit ideas for QA dashboards/frames and we will go over execution of some of those submitted ideas as well. Continue reading
Welcome to the October issue of Looking into Lucity! If you have questions on any of this information, please let us know.
Focus On >> City of Newark Success Story
Those of you who attended ACT16 may have been able to catch a presentation Lindsey Brighton from the City of Newark shared about how their agency makes use of an internal Lucity user group. This can be such a useful plan and we thought it was something worth sharing here. In addition to the video below, there is a conversation thread on our Community Forums that would be a great place to ask for ideas and feedback, as well as to share your thoughts.
Welcome to the September issue of Looking into Lucity! If you have questions on any of this information, please let us know.
Focus On >> Getting the Most out of the Lucity Support Center
Join Allison Tuttle and Jonathan Semones for a live webinar on Tuesday, October 11th at 1pm CST that will give you a fantastic chance to learn (and ask questions) about the Lucity Support Center. They will give you tips on how to get the most from our self-service tools, and share new features that you may have missed. Continue reading
Earlier this month at our ACT (Annual Conference and Training) we announced that we would soon begin connecting with our users via a new medium – Live Chat! We will be rolling it out to some beta users soon so that we can start getting used to this new method of providing our Lucity family the best support we can. Continue reading